Support
Questions about an order, a payment or a warranty claim? Open a ticket right here, or reach us on Telegram:
- Telegram support: @SpaceTree1
- In the store bot: open Help or an order, then Support, to open a ticket linked to your order.
Questions about an order, a payment or a warranty claim? Open a ticket right here, or reach us on Telegram:
For orders you bought as a guest. Use the email address you gave at checkout and the order number from your order email (ORD-... or SMM-...), or your crypto payment number (CTU-...).
Log in with Telegram or Google to open a ticket on any of your orders and see all your tickets here. You get the reply on this page and in Telegram.
Log in to open a ticketStaff will never ask for your password, one-time code (OTP), card number or banking login. Do not send them to anyone, including people claiming to be support.